News

Covid19 Safe Conditions for Face-to-Face Appointments

July 1, 2021

When attending in person, your appointment confirmation, indicates that you AGREE that you are not currently experiencing any flu-like/covid 19 symptoms, AND in the last 14 days you:

  • have not been directed to self-isolate
  • have not had contact with confirmed or suspected others with Covid19
  • have not returned from overseas
  • have not been to any listed local or interstate Covid19 Hotspots or Exposure sites,
  • are not awaiting Covid19 test results,
  • will check in using our unique QR Code as required by the NSW Govt, and
  • have received your Covid19 Vaccination (for all those entering if aged over 16 years, and not medically exempt).

Please arrive as close to time as possible, limit attendance to only those family members directly involved with your psychologist at your appointment, and wait in your car or elsewhere if waiting is required.

Please do not attend if you are experiencing any Covid19 or Flu-like symptoms; contact us to arrange a phone or video consult instead, or to reschedule if you are too unwell to proceed.

You will be required to use the NSW Services QR Code system to record your entry/exit details to our premises. We understand the details recorded are only accessible by NSW Health in the event that contract tracing is required. Parents entering the premises for parent appointments, or with their children, are required to check-in. Children under the age of 18 not required to check-in individually.

We are required to take reasonable measures to minimise risk to all those entering the clinic. In addition to the safety and hygiene measures already in place, we can advise you that each of our psychologists and front desk team members have received their Covid19 Vaccinations in full. As an additional risk management measure for all children and adults attending the clinic, from October 2021, we are asking you to please help us understand your vaccination status so that we may be informed about how best to deliver your service as safely as possible, if you or those attending with you are aged over 16years, and are not medically exempt.

If you would like to discuss these conditions prior to your appointment, please contact the office. Thankyou for your understanding and help to STAY SAFE.

Further Information about receiving face-to-face psychological services during a pandemic

During a pandemic there is risk associated with meeting your psychologist for face-to-face sessions. Your psychologist and Kids&Co has in place appropriate measures to reduce this risk in accordance with health guidelines, such as minimising persons within the premises, wiping down high traffic surfaces, regular hand washing and sanitising, cough/sneeze etiquette, no handshaking, increased ventilation and contactless payments.

When attending for face-to-face appointments, you will be required to respect and follow the guidelines in place at the practice, and assist with reducing the risk by arriving for your appointment as close to time as possible, limiting attendance to only those directly involved with your psychologist at each appointment, and to wait in your car or elsewhere if waiting is required.

You will be required not to attend your appointment in person if you/your child feels unwell or has symptoms of Coronavirus, if you have returned from overseas in the 14 days prior to your appointment, or if you/your child has had contact with confirmed or suspected others with Coronavirus. In these circumstances you will be required to follow medical and public health advice, and to make alternative arrangements with your psychologist for your appointment. For example, a phone or telehealth consult may be appropriate instead of your face-to-face session.

If you arrive at the practice for your appointment and are unwell, you will not be able to proceed with your session, and alternative arrangements will be made. In the event of a positive Covid19 test, your confidentiality may be required to be broken to provide only relevant details to authorities in the interest of public safety.