24/7 Support

There are many Australian organisations that can offer advice and support to you and your family. We’ve put together a selection of links which you may find helpful.

24 Hour Help Lines

Parentline: 1300 1300 52
Parent Line is a telephone counselling, information and referral service for parents and carers of children ages 0 to 18 in New South Wales.
Kids’ Helpline: www.kidshelpline.com.au
1800 551 800
A national 24-hour telephone counselling service for children and young people in Australia.
13 11 14
A national 24-hour telephone counselling service for all ages.
NSW Family and Community Services Helpline: 
132111   A 24 hour help line to report children at risk of harm
Qld Regional Intake Services South East Qld (Gold Coast)
1300 679 849
Suicide Call Back Service
Call 1300 659 467
and Resources for parents, carers and families.
1300 272 736
Parenting guidance for the early years.
Karitane Careline: 
1300 227 464
Consultation regarding common issues for children up to age 5years.

Other Useful Links

A national online youth suicide prevention program.

DRUG ARM Australasia is a non-profit organisation committed to the promotion of a healthy lifestyle without the use of unnecessary drugs.

Information about depression and anxiety for teens, parents and carers.

Australian Psychological Society (APS)www.psychology.org.au.

Hospitals and Local Health Support

Northern Beaches Hospital: 9105 5000

Hornsby Hospital (Child and Youth Unit): 94779123
Child, Youth Mental Health Service (CYMHS) Brookvale: 9388 5150

Gold Coast University Hospital1300 744 284

Robina Hospital: (07) 5668 6000
Gold Coast Child and Youth Mental Health Service (CYMHS) Southport: 1300 642 255

NSW Mental Health Line: 1800 011 511 (to locate other Mental Health Teams)

Qld 1300 MH CALL: 1300 64 22 55 

Sydney Children’s Hospital, Randwick: (02) 9382 1111